Brand24 is an AI-powered social listening and online reputation monitoring platform that tracks mentions of your brand, products, competitors, and keywords across 25+ million online sources in real time — including Twitter/X, Instagram, TikTok, Facebook, YouTube, Reddit, LinkedIn, news sites, forums, podcasts, and reviews. Used by 4,000+ brands including Uber, Stanford University, and Intel, Brand24 delivers sentiment analysis, influencer scoring, automated PDF reports, and AI-generated insights to protect brand reputation and uncover growth opportunities.
Brand24 is priced per plan by keywords and monthly mentions. Individual is $199 a month billed annually for 3 keywords and 2,000 mentions, Team $299, Pro $399 and Business $599, with Enterprise from $1,499. Monthly billing costs more, so annual is the cheaper route if you track continuously.
Monitor mentions in real time across social networks, news outlets, blogs, forums, podcasts, review sites, and newsletters — with coverage of Instagram, TikTok, X, Reddit, YouTube, LinkedIn, and 25M+ other sources.
Every mention is automatically classified as positive, negative, or neutral using Brand24’s AI sentiment engine, helping you spot reputation shifts before they go viral.
Identify the most influential authors, journalists, and creators discussing your brand, sorted by reach, engagement, and Influence Score for outreach and PR.
Uncover trending topics, hashtags, and keywords associated with your brand using the word cloud and topic analysis tools to refine content strategy.
Track competitors head-to-head and see share-of-voice, sentiment, volume, and reach side-by-side in a single dashboard.
Generate beautifully branded PDF reports for clients and executives, and schedule weekly or monthly email newsletters to key stakeholders.
Brand24’s AI Brand Assistant surfaces anomalies (sudden spikes, sentiment drops), answers plain-English questions, and suggests actions to take.
Get instant Slack, email, or webhook alerts when mention volume spikes, sentiment dips, or specific keywords appear — plus full API access for custom workflows.
Brand24 is an AI-powered social listening and media monitoring tool that tracks what people say about your brand online. Key features include:
Brand24 combines real-time social listening, AI sentiment analysis, influencer discovery, competitor tracking, automated reporting, and AI insights in one platform — giving brand, PR, and marketing teams full visibility over every online conversation that matters.
Brand24 offers four social listening and brand monitoring tiers. Annual billing saves about 20% versus monthly, and a 14-day free trial covers all features with no credit card required.
Brand24 monitors 25+ social media networks, news sites, blogs, forums, reviews, podcasts, and the web. AI-powered features include sentiment analysis, emotional analysis, mentions categorization, influencer identification, and trend detection across 108+ languages.
Brand24 is consistently ranked among the top social listening tools for small and mid-sized marketing teams. Across G2, Capterra, and TrustRadius, users praise its clean UI, fair pricing compared to Brandwatch and Meltwater, and its speed in catching early brand mentions. Over 4,000 brands — including Uber, Stanford University, Intel, and H&M — use Brand24 for reputation monitoring and campaign tracking.
Here is an honest look at where Brand24 stands out and where it falls short, based on user feedback across G2 and Capterra.
Brand24 competes in the social listening space with several strong alternatives. Brandwatch and Meltwater dominate the enterprise tier, Mention offers similar features for small teams, Sprout Social bundles listening with scheduling and CRM, and Talkwalker focuses on AI-rich consumer intelligence for large brands.
On this site, our Awario review is the closest like-for-like listening tool at a lower price point, Crowdfire, reviewed here suits teams who want scheduling alongside monitoring, and our Predis.ai review covers turning those insights into social content.
Everything you need to know before adopting Brand24 — from data sources and pricing to sentiment analysis, integrations, and differences from Brandwatch or Mention — answered in one place.
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