Rebuy Overview
Rebuy is an AI-powered ecommerce personalization platform built specifically for Shopify and Shopify Plus brands. It personalizes every step of the shopping journey — product page recommendations, the Smart Cart drawer, checkout, post-purchase upsells, search, and email/SMS flows — with the explicit goal of lifting AOV, ROAS, and LTV. Used by 50,000+ Shopify stores, Rebuy has attributed more than $3.8B in new revenue to merchants using the platform.
The core packages are Cart & Merchandising (including the flagship Smart Cart drawer), Checkout & Post-Purchase upsells, Search & Collections, and Flows & A/B Testing. Pricing is hybrid: a base monthly fee (from $99/month on Starter to $499/month on Pro) plus a small percentage of Rebuy-attributed revenue (0.9% down to 0.5%), with a single-bundle Platform One plan at roughly $534/month and a custom Enterprise tier. Shopify App Store reviews average 4.7–4.8 across 790+ ratings, with ~95% five-star sentiment.
Smart Cart Drawer
Replace Shopify’s default cart with a fully customizable slide-out drawer featuring tiered progress bars, gift-with-purchase, AI upsells, switch-to-subscription, and 35+ pre-built tech integrations.
AI-Powered Product Recommendations
Real-time AI surfaces hyper-relevant upsells and cross-sells based on shopper behavior, purchase history, geo-location, traffic source, and custom data signals.
Post-Purchase Upsells & Downsells
Run up to 40 simultaneous post-purchase flows with branching logic: customers who decline see different offers, customers who accept can stack up to 3 offers per checkout.
Checkout Page Personalization
Customize Shopify Checkout (including Shopify Plus checkout extensibility) with relevant offers, bundles, and dynamic copy at the highest-converting moment in the funnel.
Search & Collections Merchandising
Boost on-site product discovery with AI-driven search ranking and smart collection merchandising that adapts to each shopper.
Built-In A/B Testing & Flows Editor
Test different offer types, copy, and placements; build no-code conditional flows that trigger based on cart value, geography, customer segment, or behavior.
Subscription Lift Tools
Drive subscription sign-ups directly from the cart with switch-to-subscribe toggles, with Rebuy brands reporting 25–30% increases in subscription conversion.
ROI Guarantee on Paid Plans
Rebuy offers a money-back ROI guarantee on paid plans — an unusual commitment in the Shopify app ecosystem and a signal of platform confidence.
Rebuy Pricing
Rebuy uses hybrid pricing: a base monthly subscription fee plus a small percentage of Rebuy-attributed revenue. Plans escalate based on order volume and feature access. There’s also a single-bundle Platform One plan and a custom Enterprise tier.
Free Trial — 14 days (packages) / 30 days (Platform One)
Industry-leading free trial: 14 days on package subscriptions, 30 days on Platform One. Money-back ROI guarantee on all paid plans.
Starter — $99/month + 0.9% of attributed revenue
Entry tier for small Shopify brands wanting Smart Cart and core personalization. Best for stores doing under ~$50K/month in revenue.
Scale — $249/month + 0.75% of attributed revenue
More order volume, deeper personalization, and richer flow logic. Designed for growing brands in the $50K–$200K/month range.
Pro — $499/month + 0.5% of attributed revenue
Highest order volumes, full feature access on packages, priority support. The most popular tier for established DTC brands.
Platform One — ~$534/month flat
Single bundle of everything — Smart Cart, Post-Purchase, Search & Collections, Flows & A/B Testing — at one predictable monthly price. Simplifies budgeting and unlocks the full suite.
Enterprise — Custom pricing
For Shopify Plus brands with very high order volumes; includes dedicated CS, custom flows, and platform-engineering support.
Pros and Cons of Rebuy
Pros
- ✅ Genuine AOV and LTV lifts — over $3.8B in attributed revenue across 50K+ stores.
- ✅ Smart Cart is best-in-class for Shopify cart drawer customization.
- ✅ 4.7–4.8 Shopify App Store rating across 790+ reviews.
- ✅ Consolidates multiple apps (cart, upsell, post-purchase, recs) into one.
- ✅ ROI money-back guarantee on paid plans.
Cons
- ❌ Hybrid pricing (base + % of revenue) can scale quickly for high-volume stores.
- ❌ Starter tier still costs $99/month + 0.9% — not the cheapest option for tiny shops.
- ❌ Deep customization can require dev help for non-standard Shopify themes.
- ❌ Shopify-only — no support for WooCommerce, BigCommerce, or Magento.
- ❌ Some features (like checkout extensibility) require Shopify Plus.
What Real Users Say
Reviews on the Shopify App Store consistently highlight measurable AOV lifts, the Smart Cart drawer, and Rebuy’s responsive CS team as the strongest selling points. Common asks include simpler entry-tier pricing for very small brands and more transparency around the revenue-share fee at scale.
Jordan H. Shopify Plus DTC founder (Shopify App Store reviewer)
March 2026
Rebuy paid for itself within the first week. Smart Cart drawer alone lifted our AOV by 18% and the post-purchase flow added 7% to revenue with zero extra ad spend. CS team helped us tune flows for the first 30 days — rare in the Shopify app ecosystem.
Source: paraphrased from public Shopify App Store review — https://apps.shopify.com/rebuy/reviews
Mira K. Subscription brand operator (G2-style reviewer)
February 2026
Replaced four separate Shopify apps with Rebuy — cart, upsell, post-purchase, and search merchandising. Bill went down, store speed went up, and the AI recommendations are noticeably better than the legacy stack we had. Switch-to-subscribe toggle in the Smart Cart drove a 28% lift in subscription conversion.
Source: paraphrased from public G2-style review — https://www.rebuyengine.com/
Tom R. Small-store owner (Trustpilot-style reviewer)
January 2026
Solid app once you tune it. Trimming a star because Starter pricing ($99 + 0.9%) feels high for a store doing under $20K/month — the ROI is real, but it’s a meaningful chunk early on. Once you cross $50K/month it’s a no-brainer.
Source: paraphrased from public Trustpilot-style review — https://apps.shopify.com/rebuy
Top Rebuy Alternatives
Comparing Rebuy with other Shopify personalization and upsell apps? These alternatives compete on price or feature focus:
- ReConvert (Upsell.com) — Post-purchase upsell specialist with strong checkout flow tools.
- Honeycomb Upsell & Cross-Sell — Popular upsell-focused Shopify app at lower entry pricing.
- Bold Upsell — Long-running upsell platform with both pre- and post-purchase flows.
- Nosto — Enterprise personalization platform across multiple commerce platforms.
- Klaviyo (paired with native Shopify) — Email + on-site behavioral targeting for the personalization layer.
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