ClickSend is a cloud-based business communications platform offering global SMS, MMS, voice, email, fax, and direct mail through a unified API and web dashboard. With coverage in 220+ countries and integrations into Zapier, HubSpot, Salesforce, and 1,000+ other tools, ClickSend powers transactional and marketing messaging for thousands of SMBs and enterprises. This ClickSend review covers pricing, deliverability, the API, and how it compares to Twilio and Plivo.
Send SMS and MMS to 220+ countries with direct carrier connections — competitive per-message pricing, no markup on international routes, and real-time delivery reports.
Production-grade REST API with official SDKs for Node, PHP, Python, Ruby, Java, .NET and Go — most dev teams ship a first send inside an hour.
Send transactional and marketing email alongside SMS through the same platform with tracking, bounce handling, DKIM/SPF and dedicated IP options.
Voice API delivers text-to-speech messages, OTP calls, announcements and IVR menus — same auth and billing as SMS, useful for OTP fallback.
Upload a CSV or call the API and ClickSend mails real postcards, letters and brochures anywhere worldwide via a global print network — no envelopes to lick.
Rent dedicated local and toll-free virtual numbers to receive SMS replies, route them to email, Slack or a webhook and run inbound keyword campaigns.
Drag-and-drop campaign builder with contact lists, merge fields, link shortening, scheduling and A/B tests — no developers needed for marketing sends.
Pre-built integrations with HubSpot, Salesforce, Zapier, Zoho, Mailchimp, WooCommerce, Shopify and a Microsoft 365 add-in connect ClickSend to existing workflows.
ClickSend combines SMS, MMS, voice, email, fax, and direct mail into one unified communications platform with a single API and web dashboard. From global carrier-grade messaging and production-ready SDKs to a drag-and-drop campaign builder and 100+ native integrations, it replaces several disconnected tools with one account. Here is a quick look at the key features you get with ClickSend.
ClickSend uses a pay-as-you-go model with no monthly fees, subscriptions or contracts — you simply top up your balance and pay only for what you send, and inbound SMS are always free. Pricing is shown here in Indian Rupees (INR) and scales down as your monthly volume grows, with 24/7 support and unlimited users included on every account.
Volume discounts apply automatically as you send more, so per-message rates fall at higher tiers. High-volume senders can speak to the ClickSend sales team for custom bulk rates, and a free trial credit is available for new accounts. All prices are in INR and exclude applicable taxes.
Here is an honest look at where ClickSend excels and where it falls short, based on user feedback across G2 and Capterra.
Verified G2 and Capterra reviews from ClickSend developer and operations teams.
We use ClickSend for SMS appointment reminders, transactional email, and online fax for HIPAA workflows. The API was up and running in our backend in under an hour. SMS deliverability has been rock solid across the US and UK. Pricing is much cheaper than Twilio at our volumes.
If ClickSend does not match your needs, top alternatives include Twilio (industry-standard developer-first communications), MessageBird (omnichannel with strong WhatsApp), Plivo (developer-friendly with low-cost SMS/voice), Vonage (enterprise communications APIs), and SimpleTexting (US-focused SMS marketing).
Common questions about ClickSend pricing, channels, and developer features.
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