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FaceUp Review

FaceUp Overview

FaceUp is a secure whistleblowing and reporting platform that helps schools, companies, and organizations create safe, anonymous channels for employees and students to report wrongdoing, harassment, bullying, or compliance issues. In this FaceUp review by IdealOnlineBusiness.com, we look at its pricing, features, real user ratings, and ease of use based on G2, Capterra, and verified customer reviews. Whether you’re an HR leader at a corporation, a school administrator, or a compliance officer, FaceUp promises an EU Whistleblower Directive compliant solution with strong anonymity, encryption, and intuitive case management.

Our analysis of FaceUp reviews shows the platform is widely praised for its ease of setup, strong privacy protections, and clean reporting interface. It has public reviews on G2 and Capterra. We have not independently verified a current aggregate score and so do not quote one, but users call out the user-friendly mobile app, customizable forms, and comprehensive case management as standout features. For organizations needing whistleblowing compliance with the EU directive, GDPR, and ISO 27001 standards, FaceUp delivers a trustworthy, secure platform.

Anonymous Reporting Channel for Employees and Students

Provide a fully anonymous, secure channel where employees, students, and members can report issues without fear of retaliation, fully compliant with EU whistleblower directives.

EU Whistleblower Directive and GDPR Compliant

FaceUp meets all legal requirements of the EU Whistleblower Protection Directive, GDPR, ISO 27001, and SOC 2 making it ready-to-deploy for compliance teams.

Customizable Reporting Forms

Build branded reporting forms with your colors, logo, custom fields, and categories so reporters get a familiar experience aligned with your organization.

Two-Way Anonymous Communication

Investigators can chat with reporters anonymously through the platform to ask follow-up questions, gather more details, and resolve cases efficiently.

Case Management Dashboard

Track every report from initial submission to resolution with a structured workflow, status tracking, internal notes, and audit logs for accountability.

Mobile App for On-the-Go Reporting

Reporters can submit issues from a clean iOS and Android app, while administrators manage cases on the go from any device.

White-Label Branding and Custom Subdomains

Customize the platform with your logo, brand colors, custom URL, and welcome messages to make whistleblowing feel like part of your organization.

Multi-Language Reporting and Support

Reports can be submitted and handled in dozens of languages, which matters for organisations with staff across several countries. A whistleblowing channel people cannot use in their own language does not get used.

FaceUp’s combination of strong anonymity, EU directive compliance, mobile app reporting, and clean case management makes it a smart choice for HR leaders, compliance officers, and school administrators who need a trusted, secure whistleblowing platform.

  • Anonymous reporting channel for employees, students, and suppliers
  • Compliant with the EU Whistleblower Directive and GDPR
  • Customisable reporting forms per organisation or department
  • Two-way anonymous communication with the reporter after submission
  • Case management dashboard with status, notes, and audit trail
  • Role-based access so only assigned handlers see a case
  • Mobile app plus web and QR-code report submission
  • White-label branding on your own subdomain
  • Reporting available in dozens of languages
  • Separate pricing tracks for schools and for companies

See how FaceUp helps companies, schools, and organizations launch a compliant whistleblowing channel with anonymous reporting, two-way encrypted chat, customizable forms, and full case management workflows.

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FaceUp Pricing Plans

FaceUp uses custom quote-based pricing across three plans: Starter, Professional (most popular), and Enterprise. There is no public price list — all plans require contacting sales for a tailored quote based on company size, number of admins, and selected add-ons. A 14-day free trial is available with no credit card required.

  • Starter: Get a Quote — includes anonymous reporting, customized form, encrypted two-way messaging, attachments, website links & widgets, 112 languages, iOS/Android apps, and up to 5 admins. Best for small organizations and pilot programs.
  • Professional (Most Popular): Get a Quote — everything in Starter plus multiple forms, multiple use cases, white-label, working hours & auto-reply, anonymized voice messages, edit case recipients, and up to 10 admins. Add-ons available: automated phone hotline, live hotline, AI-powered hotline.
  • Enterprise: Contact Sales — everything in Professional plus unlimited administrators across the organization, Single Sign-On (SSO) access control, advanced security and permission management, multi-entity/multi-country support, and dedicated enterprise onboarding.

All plans include EU-GDPR-compliant whistleblowing infrastructure (compliant with the EU Whistleblowing Directive), encrypted two-way messaging, anonymous reporting with attachments, and 112 supported languages. FaceUp offers a free 14-day trial of the Professional plan with no credit card required. Annual contracts are standard, with discounts for multi-year terms and larger organizations. Add-ons such as the Automated Phone Hotline, Live Hotline, and AI-Powered Hotline are priced separately.

FaceUp Pricing Plans

FaceUp is priced by organisation type and headcount rather than by feature tier, with separate pricing tracks for schools and for companies, and a free trial before you commit.

FaceUp Pricing

FaceUp’s pricing is tailored to the type and size of your organization:

  • Free trial: test the platform before committing.
  • School / SMB plans: affordable tiers for schools and smaller organizations.
  • Company / Enterprise: custom quotes based on number of employees, locations and compliance needs.

Because pricing is quote-based, contact FaceUp or check their site for an exact figure for your organization.

Pros and Cons of FaceUp

Pros

  • Fully anonymous, secure reporting via web and mobile app.
  • Compliant with the EU Whistleblowing Directive, GDPR, ISO 27001 and SOC 2.
  • Case-management dashboard with two-way anonymous communication.
  • Customizable reporting forms and categories.
  • Multilingual support for international organizations.
  • Trusted by both companies and schools.

Cons

  • Pricing is quote-based and not fully transparent.
  • Focused on whistleblowing/compliance, so it’s a narrow use case.
  • Requires some setup and handler training.
  • Advanced features may depend on higher tiers.

Top FaceUp Alternatives

FaceUp covers the EU Whistleblower Directive well and is priced sensibly for schools and mid-sized companies, but larger organisations sometimes need deeper case management, integrated investigations, or an external hotline staffed by people. If any of those apply, these FaceUp alternatives are worth comparing.

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FAQs

Frequently Asked Questions

FaceUp is a whistleblowing and anonymous reporting platform for schools and companies, built to meet the EU Whistleblower Directive with two-way anonymous communication and case management. This section answers the questions we get asked most about FaceUp pricing, anonymity, legal compliance, and setup.

FaceUp is a secure whistleblowing and reporting platform. Employees, students or the public can anonymously report wrongdoing, bullying or misconduct through a web form or mobile app, and designated handlers receive and manage those reports.

FaceUp offers a free trial, and pricing depends on the type and size of your organization. Schools and smaller organizations often have more affordable options.

FaceUp uses tiered pricing based on organization size and needs, with custom and enterprise quotes for larger clients. Check FaceUp’s website for current figures, as pricing isn’t fully public.

Yes. FaceUp allows fully anonymous reporting and is GDPR, ISO 27001 and SOC 2 compliant, with encryption to protect reporters and data.

Yes. FaceUp is built to comply with the EU Whistleblowing Directive, helping organizations meet their legal reporting obligations.

Yes. FaceUp includes a case-management dashboard and secure two-way anonymous communication so handlers can investigate and follow up on each report.

Yes. FaceUp supports many languages, making it suitable for international organizations and diverse communities.

FaceUp is used by companies, schools, universities and nonprofits that need a trusted channel for reporting misconduct, bullying or compliance issues.

Pricing isn’t fully transparent, the platform is focused on compliance/reporting use cases, and some setup and handler training is required.

FaceUp is ideal for organizations that need a compliant whistleblowing channel (EU Directive, GDPR) and for schools wanting a safe way to report bullying.

⚠️ Affiliate Disclosure: This site contains affiliate links. We may earn a commission when you purchase through our links at no extra cost to you. Results are not typical.