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Auvik Review

Auvik Overview

Auvik is a cloud-based network monitoring and management platform built for IT teams and Managed Service Providers (MSPs). It automatically discovers and maps every device on your network — routers, switches, firewalls, access points, and servers — and delivers real-time performance data, configuration backups, TrafficInsights, and SaaS usage visibility from a single pane of glass. Auvik is trusted by more than 6,000 MSPs and thousands of enterprise IT teams to keep networks reliable, secure, and easy to troubleshoot.

Quick answer: Auvik is a cloud-based network monitoring and management platform for IT teams and MSPs, offering automated device discovery, real-time performance monitoring, configuration backups, and TrafficInsights flow analysis. Pricing is quote-based per device. It’s best for MSPs and mid-size IT teams needing multi-site visibility, though full network mapping requires a short onboarding period.

Automated Network Discovery & Mapping

Auvik’s lightweight collector auto-discovers every device on the network — switches, routers, firewalls, APs, printers, virtual hosts — and keeps a live, interactive topology map up to date as things change. You see Layer 1, 2, and 3 relationships without drawing diagrams by hand, which slashes onboarding time on any new site.

Real-Time Network Performance Monitoring

Auvik continuously polls SNMP, syslog, and APIs for performance metrics on every monitored device — CPU, memory, interface utilization, errors, environmental sensors — and stores historical baselines for trend analysis. Pre-built dashboards surface the noisy interface or the saturated WAN link long before users start filing tickets.

Automatic Configuration Backups

Configuration changes on every supported network device are captured, version-controlled, and diffed automatically inside Auvik. If a misconfiguration takes a switch offline at 2 a.m., the on-call engineer can roll back to the last working config in a couple of clicks instead of rebuilding from memory.

TrafficInsights Deep Flow Analysis

TrafficInsights runs flow analysis (NetFlow, sFlow, J-Flow) without an extra hardware probe and tells you which applications, users, and endpoints are eating the link. Bandwidth complaints turn into a couple of filters in the UI rather than a multi-day packet capture exercise.

SaaS Management & Shadow IT Discovery

Auvik SaaS Management discovers the SaaS apps your users are actually signing in to (via DNS and OAuth), surfacing shadow IT spend and unused seats. For MSPs and IT teams it converts an unknown SaaS sprawl problem into a defensible inventory that finance and security can act on.

Multi-Site & Multi-Tenant Dashboards

Auvik is built multi-tenant from the ground up, so MSPs see a single login with each customer site as its own dashboard, alert policy, and access scope. Internal IT teams running multiple offices or DCs get the same separation without standing up multiple monitoring stacks.

Integrated Alerting & Remote Management

Granular alerting rules push to email, Slack, Teams, PagerDuty, Opsgenie, and webhooks, with severity, dedup, and maintenance-window awareness baked in. From the same UI engineers can SSH/Telnet/HTTP into a device through Auvik’s encrypted remote terminal — no jump-host gymnastics required.

API, PSA & Ticketing Integrations

The Auvik API plus prebuilt connectors for ConnectWise, Autotask, Kaseya BMS, Halo, ServiceNow, Freshservice, and IT Glue let you sync devices, alerts, and tickets into the PSA and documentation tools your team already lives in. That keeps Auvik a source of truth without forcing a workflow rebuild.

Auvik Features – What You Get?

Auvik packs a full network monitoring and management toolkit into one cloud platform built for MSPs and IT teams. Key features include:

  • ✅ Automatic network discovery and live topology mapping.
  • ✅ 24/7 real-time monitoring with smart, customizable alerts.
  • ✅ Automated device configuration backup and rollback.
  • ✅ TrafficInsights for deep bandwidth and application visibility.
  • ✅ Remote SSH, Telnet, and web console access from the cloud.
  • ✅ Auvik SaaS Management for shadow-IT discovery.
  • ✅ Multi-tenant architecture purpose-built for MSPs.
✅ Automatic network discovery and live topology mapping ✅ 24/7 real-time monitoring with smart alerts ✅ Automated device configuration backup and rollback ✅ TrafficInsights for deep bandwidth and application visibility ✅ Remote SSH, Telnet, and web console access from the cloud ✅ Auvik SaaS Management for shadow-IT discovery ✅ Multi-tenant architecture purpose-built for MSPs ❌ Pricing is not publicly listed — quote-based only ❌ Learning curve for advanced automation and API use ❌ Mobile app functionality is lighter than the web console

Auvik Video Guides and Tutorials

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Pros and Cons of Auvik

Here is an honest look at where Auvik stands out and where it falls short, based on reviews across G2, Gartner Peer Insights, Capterra, and TrustRadius.

Pros

  • ✅ Automatic network discovery and live topology mapping save hours of manual documentation.
  • ✅ 24/7 real-time monitoring with smart alerts catches issues before users notice.
  • ✅ Automated configuration backup and rollback protect against bad changes.
  • ✅ TrafficInsights gives clear bandwidth and application-level visibility.
  • ✅ Multi-tenant design and remote cloud access make it ideal for MSPs.

Cons

  • ❌ Pricing is not publicly listed — it is quote-based only.
  • ❌ Enterprise-level pricing can be costly for small teams.
  • ❌ Advanced automation and API use have a learning curve.
  • ❌ The mobile app is lighter in functionality than the web console.
  • ❌ Initial setup of advanced features takes time to configure.

Auvik Reviews & Ratings

Auvik is consistently rated as one of the top network monitoring and management platforms for MSPs and mid-market IT teams. Across G2, Gartner Peer Insights, Capterra, and TrustRadius, reviewers highlight its rapid setup, clean UI, and powerful automatic network mapping as clear differentiators over legacy tools like SolarWinds and PRTG.

Gartner Peer Insights – 4.6 / 5
TrustRadius – 8.5 / 10
MSP Community – Highly Recommended

Top Auvik Alternatives

Auvik competes in the cloud network monitoring space with several strong alternatives. SolarWinds NPM remains the enterprise incumbent with deep on-prem capabilities, PRTG by Paessler offers sensor-based monitoring at flexible pricing, Domotz targets small and mid-sized MSPs, and NinjaOne bundles network monitoring with RMM and endpoint management. If you just need lightweight website and server uptime alerts rather than full network mapping, UptimeRobot is a simpler, budget-friendly option worth comparing.

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FAQs

Frequently Asked Questions about Auvik

Everything you need to know before deploying Auvik — from setup and pricing to integrations, security, and MSP use cases — answered in one place.

Auvik is a cloud-based network monitoring and management platform that automatically discovers, maps, and monitors every device on your network, providing real-time alerts, configuration backups, and deep traffic insights.

Auvik uses a lightweight collector installed on your network that scans via SNMP, SSH, WMI, CDP/LLDP, and other protocols to discover devices, interfaces, VLANs, and topology automatically — typically within 30 minutes of installation.

Yes. Auvik is widely considered the leading network monitoring platform for MSPs, with multi-tenant dashboards, per-client billing data, and integrations with popular MSP tools like ConnectWise, Autotask, and Kaseya.

Yes. Auvik offers native integrations with ConnectWise Manage, ConnectWise Automate, Autotask PSA, Kaseya BMS, ServiceNow, Zendesk, Slack, Microsoft Teams, and a REST API for custom workflows.

Auvik pricing is quote-based and billed per billable device (typically routers, switches, firewalls, and access points). Most MSPs report costs between $10 and $25 per device per month depending on tier and volume.

Yes. Auvik is SOC 2 Type II compliant, encrypts data in transit and at rest, supports role-based access control, single sign-on, and multi-factor authentication.

TrafficInsights is Auvik’s flow-based traffic analysis feature that shows exactly which applications, users, and endpoints are consuming bandwidth, helping you troubleshoot slowness and identify security threats.

Yes. Auvik monitors on-premise, hybrid, and public cloud network elements including AWS, Microsoft Azure, and VPN tunnels, with unified visibility across your entire footprint.

Yes. Auvik automatically backs up configurations of supported devices, stores version history, and lets you compare configs and restore them with one click.

Auvik is purpose-built for cloud delivery, multi-tenancy, and rapid onboarding, making it the preferred choice for MSPs. SolarWinds NPM is a more powerful enterprise on-prem tool better suited for single-organization deployments.

You can cancel Auvik directly by contacting your account manager or through your billing portal. Most contracts are billed monthly or annually and will remain active until the end of your current cycle.

⚠️ Affiliate Disclosure: This site contains affiliate links. We may earn a commission when you purchase through our links at no extra cost to you. Results are not typical.